How do I make a return?Updated 15 days ago
Requesting a return / refund.
Contact our customer service at [email protected]. They will guide you through the process. Please do not return products without consulting them first.
🔍Return Terms and Guidelines:
- If your order is within the 30 day window, we will provide a free return label
- Only unopened packages must be returned
- All items must be in their original packaging
- Items should be packed carefully to avoid damage during transit
- After shipment, a shipping receipt and/or tracking number must be provided to allow prompt processing of the refund
- Please note: A refund cannot be issued if items are significantly damaged due to improper packaging or the return is sent to an address other than the one mentioned on the return label