Return policyUpdated a month ago

Always contact [email protected] first !

If you have received incorrect or defective items, please email [email protected] to receive further instructions, we will offer you the best solution.

If you are not satisfied with the products received, you may return them to us within 30 days of receipt. (Please check: "30 days washing trial").

Requesting a return / refund.

Contact our customer service at [email protected]. They will guide you through the process. Please do not return products without consulting them first!

🔍Return Terms and Guidelines:

• Returned items must be returned within 30 days after receipt. After this deadline, we cannot accept returns.
• Make sure to return both opened and unopened packages.
• We are not responsible for the cost of returning items.
• Please ensure that all returned items are properly packaged so that they are not damaged during shipping.
• Ensure that all return packages are shipped with a trackable, insured service, as we cannot take responsibility for items damaged or lost in return shipping.
• Mare sure to confirm the package has been returned to our Customer Service with the tracking information (code or link).