Placing an order
How can I order without a subscription?
If you do not want a subscription, simply click on “one time” in step 3. Your order will then be placed as a regular one time purchase.
How to remove items from my cart.
You can remove a product from the shopping cart by clicking the gray cross on the right. Please make sure that you are in the basket (before clicking 'confirm'). You can go back to that view by leaving the ordering process and clicking on the basket
Do you ship to my country?
Our goal is to make a difference globally and as we are working towards that goal, we ship to quite a lot of countries at the moment. Please try to check out in the link below to check if your country is covered (at the cash register). 👉 Place an or
Payment options and issues
The following payment options are available for an order with subscription:- Credit card- PayPal. For a singular purchase, you can use these options:- Credit Card- Paypal- Ideal- Klarna. If you are having any issues with this, please try to clear you
Can I combine discount codes in my order?
Some discount codes can be combined, others not. Feel free to try it out at the cash register!You can always contact us at [email protected]Â for more information about a discount code.
Discount code is not working.
We're sorry to hear that! If a discount code isn’t working, here are a few things to check:. 1. Ensure the code is entered exactly as shown, without extra spaces or characters. 2. Verify that the code applies to your order. Some codes are only valid
I forgot to use my discount code. Can I still add it?
That's really unfortunate to hear. Please contact us at [email protected] for further assistance!
I need an invoice of my order.
Please send us an email at [email protected]. We will gladly provide you with the necessary documents.