What to do if the shipping address is incorrectUpdated 10 days ago
To ensure fast delivery, orders are processed immediately after they are placed. Once an order has been confirmed, the shipping address unfortunately can no longer be changed or the order cancelled. 🚚
If the shipping address is incorrect, the best option is to update the delivery details directly with the carrier. Most carriers allow you to do this through their app or via the shipping confirmation email.
If delivery to the original address is not possible, the parcel may be redirected to a nearby pickup point. Be sure to check the carrier's tracking updates and notifications for the latest delivery information. 📩
If the parcel is returned to our warehouse, it can usually be reshipped to the correct address. Please contact our customer support team once the return has been completed to arrange the next steps.